Cancellation Policy for CASP AI

At CASP AI, we aim to provide clarity and transparency regarding our subscription and cancellation policies. Please read this policy carefully to understand your rights and obligations as a user of our platform.

7-Day Free Trial

• New users are eligible for a 7-day free trial upon signing up.
• During the free trial, you can explore and experience our services without incurring any charges.
• To continue using our services after the free trial, you must provide your consent and payment details to activate a subscription.

Subscription Plans

• Upon completing the free trial, you can choose to subscribe to our services on a monthly or yearly basis.
• The subscription fee will be charged to your selected payment method at the start of each subscription period.
• By subscribing, you agree to be billed in advance for the selected period.

Cancellation Policy

1. Cancellation During the Free Trial:
   • You may cancel your subscription at any time during the 7-day free trial period without incurring any charges.
   • If no action is taken, your subscription will automatically begin at the end of the trial, and the applicable charges will be processed.
2. Cancellation After Subscription Activation:
   • Subscriptions can be canceled at any time through your account settings or by contacting our support team at support@caspai.com.
   • No Refunds: Once the subscription fee has been charged for a billing period (monthly or yearly), it is non-refundable. Even if you choose to cancel your subscription before the end of the billing period, the fee for that period will not be prorated or refunded.
   • Upon cancellation, you will retain access to our services until the end of the current billing period. After that, your subscription will not renew.
3. Auto-Renewal:
   • Subscriptions are set to automatically renew at the end of each billing period unless canceled before the renewal date.
   • You can disable auto-renewal through your account settings at any time.

Important Notes

• We do not provide refunds or credits for partial months, unused features, or canceled subscriptions after the billing period has started.
• It is your responsibility to manage your subscription and ensure timely cancellation if you no longer wish to use our services.

Need Assistance?

If you have any questions or require help with managing your subscription or cancellation, please contact our support team at:

• Email: support@caspai.com
• Website: www.caspai.com

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