Privacy Policy for CASP AI

Welcome to CASP AI! Your privacy is important to us. This Privacy Policy outlines how CASP AI (“we,” “us,” or “our”) collects, uses, discloses, and safeguards your personal data when you interact with our platform and services. By using our services, you agree to the practices described in this Privacy Policy.

Introduction

CASP AI is an innovative platform that enhances productivity by enabling users to interact with their data using personalized chatbots and advanced retrieval-augmented generation (RAG) search engines. Our services provide seamless access to and interaction with your emails, drives, calendars, and other personal data through a few clicks, simplifying your workflows. We do not train any AI models on your data without your explicit consent. Our goal is to empower you to interact with your data in a private, secure, and convenient way.

We do not use data obtained through Google Workspace APIs to develop, improve, or train generalized AI or machine learning models. All data accessed through Google Workspace APIs is processed solely to provide the authorized services as outlined in our platform functionality and is not retained for any other purposes

What is Personal Data?

Personal data refers to any information that identifies or relates to an identifiable individual. This includes but is not limited to:

• Contact information such as name, email address, and phone number.
• Files, documents, and other data stored in your email, drives, or calendar.
• Metadata associated with your interactions on the platform.

How We Collect Personal Data

Personal Data You Provide

We collect the following categories of information that you submit directly through our platform:

1. Account Information: Includes name, email address, and login credentials for creating and managing your account.
2. Data Access: With your authorization, we collect and process information from your emails, drives, and calendars to provide personalized services.
3. Inquiry and Feedback Information: Any messages, queries, or feedback submitted through our contact forms or other communication channels

Personal Information

When you use our services, we may also collect personal information, including:

• Name, email address, and other contact details.
• User interactions with our App or website.

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Personal Data from Third Parties

If you integrate third-party authentication services (e.g., Atlassian, Slack, Dropbox, Google or Microsoft), we may receive information such as your name, email, and basic profile details. This data is used solely for authentication and personalization purposes.

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Automatically Collected Information

We may collect data automatically when you interact with our platform, such as:

• IP addresses, browser types, and device information.
• Usage statistics, including pages viewed, time spent on the platform, and actions taken.
• Cookies and tracking technologies to enhance user experience and monitor performance.

How We Use Your Personal Data

We use your personal data for the following purposes:

1. Service Delivery: To enable interaction with your data via chatbots and RAG search engines.
2. User Support: To address queries and provide assistance.
3. Account Management: To manage your profile, preferences, and interactions.
4. Improvements and Analytics: To monitor and improve platform performance and user experience.
5. Compliance and Security: To enforce our Terms of Service, comply with legal obligations, and protect against fraud or unauthorized access.

How We Share Your Personal Data

We value your privacy and do not sell or share your personal data with third parties for their direct marketing purposes. However, we may share your data under these circumstances:

• Service Providers: Trusted partners who assist in delivering our services (e.g., cloud storage, authentication, analytics).
• Legal Compliance: When required by law or to protect our rights and interests.
• Business Transfers: In connection with a merger, sale, or other business transaction.

Data Security

We implement robust security measures to protect your personal data from unauthorized access, loss, or misuse. These measures include encryption, secure access controls, and regular security assessments. Despite our best efforts, no method of transmission over the internet or electronic storage is completely secure.

We do not sell or share your personal data with third parties for their marketing purposes. However, we may share information in the following cases:

• With Slack, Outlook, Google, Atlassian, Dropbox: To provide services and comply with Slack’s API usage guidelines.
• With Service Providers: Trusted third-party providers who help us deliver our services (e.g., hosting, analytics).
• As Required by Law: To comply with legal obligations or respond to lawful requests (e.g., subpoenas or court orders).

How We Protect Your Information

We implement the following security measures to protect your data:

• Encryption of data in transit and at rest.
• Secure APIs with access control and token validation.
• Limited access to sensitive information by authorized personnel only.
• Regular security audits and compliance checks.

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Your Rights and Choices

You have the following rights regarding your personal data:

1. Access and Rectification: Request access to or correction of your personal data.
2. Data Deletion: Request the deletion of your data, subject to applicable laws.
3. Consent Management: Withdraw consent for specific data processing activities.

To exercise your rights, please contact us at privacy@caspai.com.

Cookies and Tracking Technologies

We use cookies to enhance user experience, analyze platform usage, and deliver personalized content. You can manage your cookie preferences through your browser settings. Disabling cookies may impact certain platform functionalities.

Children’s Privacy

Our services are not directed at individuals under the age of 13, and we do not knowingly collect personal data from children. If we become aware of such collection, we will delete the data promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website, and we encourage you to review it periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@caspai.com
Website: www.caspai.com

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